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Convergys is to set up a mobile technology customer service centre for EE in Londonderry, with the creation of 333 jobs over the next year.
Convergys is to take an additional 10,000 sq ft of call centre space at the Quorum Business Park in Newcastle, and will now relocate to a 50,000 sq ft unit with up to 375 staff in January.
Convergys is to relocate its customer care business from Newcastle city centre to a 40,000 sq ft unit at the Quorum Business Park.
Convergys is to create up to 300 customer services, technical support and sales jobs at its call centre on Tyneside, having won a new contract from a telecoms firm.
Convergys is to set up a new outsourcing call centre at Central Square in Newcastle-upon-Tyne, with the creation of 400 customer service and technical helpdesk jobs over the next 18 months.