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Parseq is to create 35 new jobs in Glasgow, having won an additional customer services contract from BT.
Parseq is planning to expand its call centre operations with a second site in Sunderland, with the creation of 700 jobs.
Parseq has announced the creation of 150 jobs in Sunderland, and the 1,000 call centre staff will now work from sites at Doxford International and the Seaham Business Park.
Parseq has bought 2Touch, the Sunderland-based call centre operator with about 1,000 staff, from Acxiom for undisclosed terms.
Parseq has acquired The Panther Group, the London-based provider of call centre services operating as Pell & Bales and Spokenfor, for undisclosed terms.
Parseq is to create up to 300 new jobs at its Rotherham-based call centre over the next three years, in order to provide support services for finance and utility firms.
Parseq is to acquire certain assets of Avance Group and Avance Rutherglen, the business process outsourcing firm, for £0.5m.